Samantha Balcom
Holly, MI 48442
Phone: (810) 577-8600 Email: samanthabalcom@gmail.com
LinkedIn: www.linkedin.com/in/samanthabalcom/ Portfolio: www.prrrfectsammie.wixsite.com/marketing
Summary
Social Media-Savvy Digital Marketing Expert with advanced skills in analytics and graphic design. Over 20 years of administrative office experience, my passion for growth, along with my strong work ethic, including thorough planning and organizing skills, has given me the Phi Theta Kappa knowledge needed to execute high-quality marketing content across multiple platforms. A highly dependable team player able to aptly articulate complex ideas and focus on the collective success of the entire team.
Skills Computer Operations Process Improvement Graphic Design Collections Management
Administrative Support Data Management Social Media Marketing Detailed Organization
Customer Management Business Operations Performance Management Communications
Experience
Sales Coordinator, FBH Architectural Security, Inc. 2013-2015
Responsibilities included assisting sales personnel, processing orders over the web, basic accounting, lien documentation, verifying customer complaints and interpretation of sales and/or repair agreements, maintaining sales calendar on Outlook, monthly sales reporting, eMullion data entry, blueprint takeoffs, and bid follow-up.
Administrative Assistant, Structural Plastics Corporation 2002-2013
Held accountable for SAP system data input, purchasing, receiving, supervision of clerical staff, collections, customer service, multi-line phone, file maintenance, banking and deposits, inventory control, new customer set-ups, accounts receivable, process development, Six Sigma implementation, credit appraisals, and HR.
Administrative Key Clerk, GM Proving Grounds (Kelly Services) 2000-2002
Responsibilities included Novell Systems data input, maintaining files, coordinating vehicle moves, controlling car keys, customer service, multi-line phone, radio dispatch, scheduling repairs, & customer request follow-ups.
Education
Boot Camp Certificate, Digital Marketing: Michigan State University
An intensive 24-week long boot camp in 2022 dedicated to marketing strategy, campaign development, digital advertising, and site analytics/reporting. Skills learned consist of HTML/CSS, JavaScript, Google Analytics, Facebook Insights, (CRMs), MailChimp, and WordPress.
Associate of Applied Science, Business Management: Mott Community College
Graduated in 2012 with High Honors studying all aspects of business operations and management while being an upstanding member of Phi Theta Kappa National Honor Society.
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